Nonprofit Web Design Archives - Nonprofit Hub https://nonprofithub.org/category/nonprofit-web-design/ Nonprofit Management, Strategy, Tools & Resources Thu, 22 Jun 2023 01:18:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.1 https://nonprofithub.org/wp-content/uploads/2021/07/cropped-favicon-1-32x32.png Nonprofit Web Design Archives - Nonprofit Hub https://nonprofithub.org/category/nonprofit-web-design/ 32 32 6 Ways to Ensure Your Homepage Gives a Great First Impression https://nonprofithub.org/6-ways-to-ensure-your-homepage-gives-a-great-first-impression/ Tue, 28 Dec 2021 17:13:10 +0000 https://nonprofithub.org/?p=344325 The post 6 Ways to Ensure Your Homepage Gives a Great First Impression appeared first on Nonprofit Hub.

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When someone lands on your nonprofit’s website, they usually come across the homepage first. This means, to grab visitors’ attention and earn their trust, your homepage needs to provide a great first impression. Why not use the new year as an opportunity to improve your nonprofit website? We’re going to outline how you can ensure your homepage works hard to help you gain more supporters. Let’s get started!

Highlight your impact on your homepage

The main reason you should give off a positive first impression is that you want website visitors to turn into donors. So, on your homepage, focus on highlighting the impact your organization makes. For instance, this could include showing the results from a fundraiser or highlighting a unique program. Think about what kinds of reassurances you could provide on your homepage.

Here’s one organization that does a great job of doing this:

Impact stats on American Cancer Society homepage

The American Cancer Society, a nonprofit specializing in cancer research, shows off their overall impact on their homepage, making a great first impression. As you can see, The American Cancer Society has invested $5 billion in research. They also served more than 3.2 million patients in the last decade and gave more than 1 million cancer screenings to underserved communities. These are very valuable numbers, making it much more likely that a website visitor would want to volunteer or donate. After all, they do great work!

On your nonprofit’s website, show off some of your work! Include results that show exactly what a meaningful contribution can make. Highlighting valuable data helps convince people to support your cause.

Add engaging elements to grab visitors’ attention

You don’t want someone to land on your website and leave right away out of boredom. Avoid this by ensuring your nonprofit’s homepage has some engaging elements to keep people interested. Videos, interactive content, and exciting copy are all great ways to engage your audience. If you need help with your copy, take a look at Loganix’s copywriting services to help make your website copy engaging and SEO-friendly.

Let’s take a look at a couple examples of nonprofit sites with engaging content on their homepages for inspiration.

Big Brother Big Sisters website

Big Brothers Big Sisters, a youth mentoring organization, uses video content to engage visitors on their homepage. Under the #BiggerTogether banner, Big Brothers Big Sisters shows a video of kids and adults in the program. Inspirational copy flashes across the screen, including phrases like “Potential is in every kid.” This is an inspiring element that leaves a great first impression. On your homepage, use video to inspire your website visitors and demonstrate the purpose of your cause. Doing so will get your audience excited about your work and convince them to donate or volunteer.

Alzheimer's Association homepage

Similarly, The Alzheimer’s Association uses inspiring copy on their homepage. In the image above, you can see that the header says “Together, We Can End Alzheimer’s.” This is an inspirational message that makes a great first impression. It tells the website visitor that they have a part to play when it comes to ending this disease. In other words, it makes a great first impression and encourages people to make donations.

Make sure the next step is simple 

Once someone lands on your homepage, you want to direct that person to your donation pages, programs, or contact options as quickly as possible. Therefore, make it convenient for your website visitors to take the next step. This is part of providing a positive user experience and respecting your visitors’ time.

There are several ways you can help visitors take that next step:

  • Provide a sophisticated search tool that will take them to the information they need
  • Make your contact options visible so they can get in touch
  • Create an easy-to-use navigation menu to help them find what they’re looking for
  • Give a clear call to action that tells them what to do next
  • Provide an online donation tool that makes it easy for them to make a gift

Let’s take a look at some organizations that implement this strategy well.

Calls to action on American International University website

American International University in Kuwait helps visitors get in touch from their homepage. As you can see above, there are three CTAs for users to click and find what they need. People looking for a specific program, people ready to apply, and people wanting more information about the university all have a place to go to take the next step. Offering several CTAs that target different types of people makes a great first impression. 

Edith Cowan University resource download example

Edith Cowan University in Australia makes it easy for prospective students to register interest in the Master of Human Resource Management course. As shown in the image above, ECU offers a downloadable brochure in exchange for a user’s contact information. Visitors just have to make a few clicks, and then they get a course guide. This also provides the university with interested students’ contact details so they can stay in touch. On your website, consider offering downloadable resources people can access quickly and easily. 

Display positive reviews on your homepage

If you’ve received positive reviews or testimonials from volunteers or those you served, highlight these on your homepage. This will improve your reputation and show potential donors you’re great at what you do. While star-based reviews help website visitors compare different options directly, most nonprofits typically benefit from longer testimonials. These provide more context about the impact your services had.

Let’s look at examples of businesses/organizations that show off their reviews on their homepages.

Positive review on FreshBooks homepage

FreshBooks, an accounting software company, displays reviews as well. As you can see, they have a review from a small business owner who says FreshBooks made life much easier. This is great for new website visitors to hear. Since FreshBooks’ audience is made up of mostly freelancers and small business owners looking to save themselves time while doing their own accounting, this review builds trust and gives a great first impression. For your own website, consider gathering longer testimonials for your homepage. This will give your website visitors more context about what you do and how well you do it, making it more likely for them to support your organization.

Testimonials on Ronald McDonald House homepage

Finally, the Ronald McDonald House, a nonprofit dedicated to supporting families with sick children, uses testimonials to make a great impression on their homepage, too. Toward the bottom of their homepage are a series of quotes from families who have been helped by RMHC. Offering these quotes and introducing website visitors to the people that RMHC has helped builds trust. On your website, show off testimonials from the people you serve. Putting faces and names to the people who benefited from your services will encourage visitors to engage with your nonprofit.

Use images to help homepage visitors connect with you

Images are effective for telling the story of your organization. The right images can help your website visitors feel more connected to your organization. So, on your homepage, you’ll want to use effective imagery that reflect the good work you do. Here are a few different ways you can do this:

  • Use images of your staff to humanize your organization’s work
  • Create illustrations, diagrams, or infographics that help website visitors better understand what you do
  • Showcase images of people who represent your volunteers or audience to make them feel welcome

Let’s take a look at an example of a website that uses this tactic well for inspiration. 

St. Jude homepage image

St. Jude Children’s Research Hospital, a leading children’s cancer research hospital, uses great imagery on their homepage. Their hero image rotates through various photos of charity marathons, doctors and patients, and more. For instance, in the above screenshot, there’s an image of a young patient being celebrated with several nurses. This image helps inspire website visitors and encourages them to donate, as it humanizes the people behind the charity. On your website, use authentic images of your team members, volunteers, or the people you serve. Doing so will give a great impression and encourage more support.

Showcase relevant awards or partnerships

If your organization has received certain qualifications or awards, show them off on your homepage! Certificates, awards, and accolades highlight the fact that you’re making a difference. Showcasing these on your homepage is a great way to earn visitors’ trust.

Let’s take a look at an example of a website that uses this tactic well.

Qualifications listed on Boys and Girls Club website

The Boys and Girls Club of America, a nonprofit organization that provides after-school programs for young people, shows off some of their awards and qualifications on their homepage. As you can see above, there are a few things to note. First, the Boys and Girls Club is a charity that has been accredited by the Better Business Bureau. Second, they have received a four-star rating from Charity Navigator. Both of these awards show that the Boys and Girls Club is a legitimate organization worth donating to. Furthermore, the Boys and Girls Club shows that they have partnerships with both Microsoft and the Major Baseball League, which adds to their reputability.

Showing off these awards and partnerships is a great way to build trust with website visitors. It shows that you are well regarded, leaving a great impression and building trust with prospective donors and volunteers. On your website, show off your awards and partnerships to achieve a similar effect.

Summary

Your homepage is like the virtual storefront of your nonprofit, so it needs to give off a great impression if you want to gain more support. We’ve outlined several different ways you can ensure your homepage gives a great first impression. In short, this includes showcasing reviews, using engaging website elements, having great images, and more.

Need more help with managing and marketing your nonprofit? Check out the Nonprofit Hub blog. They have articles on getting more grants, maximizing your social engagement, and more.

 

*This spotlighted blog post is courtesy of Loganix

 

About the Author

Adam Steele is the COO at Loganix, an SEO fulfillment partner for agencies and marketers. We build easy-to-use SEO services that help businesses scale. If you liked this article, please check out our SEO guides and templates on the Loganix blog.

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5 Types of Social Proof Every Nonprofit Should Add to Their Website https://nonprofithub.org/5-types-of-social-proof-every-nonprofit-should-add-to-their-website/ Tue, 02 Nov 2021 10:00:15 +0000 https://nonprofithub.org/?p=342610 The post 5 Types of Social Proof Every Nonprofit Should Add to Their Website appeared first on Nonprofit Hub.

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When people get to your website, they’ll want to see that you’re actually good at what you do. So, in order to earn the trust of prospective customers and manage your nonprofit’s online reputation, you should consider adding social proof to your site. This will provide concrete evidence that you can be trusted to deliver, since you’ve done it in the past.

In this blog post, we’re going to look at five different types of social proof you can add to your website to build trust and credibility for your organization. 

Star ratings your audience will notice at a glance 

While your audience, donors, or volunteers want reassurance that you can be trusted, they may not want to spend a lot of time reading or watching long testimonials. So, why not show them—at a glance—the average star rating that others gave for one of your events or programs?

Reviews can also be particularly helpful. If you offer multiple programs or events that are quite similar, it makes it incredibly easy for prospective supporters to compare them. To collect these, you can send out a feedback survey form to your audience. Ask if they can rate your event or program and provide feedback on their experience with you. Once you’ve collected your reviews, you can display them in a section on your homepage, About Us page, or even dedicate an entire page to them. 

Examples of this kind of social proof

Now, let’s take some inspiration from the for-profit world of businesses already using this tactic.

Looka website showing ratings as social proof

This example is from Looka, an online logo maker. Looka shows social proof by highlighting the excellent 5-star rating they received from past customers. Also, notice their mention of 7000+ reviews, which can be seen if you click on the link that leads to Trustpilot (an independent review site). 

This kind of social proof works well because it’s straightforward, shows all the necessary information at a glance, and also links to the review site for credibility. To replicate this on your website, you can also highlight any star ratings or reviews your organization receives. Just like Looka, you can link back to any independent review site where you have a profile. This gives visitors the option to see more reviews if they want. 

A Gift Personalized website showing ratings as social proof

This examples comes from A Gift Personalized, a company selling customized gift items for different occasions. On their site, you’ll find that they also use star ratings that show how previous customers rated the products they purchased. At a glance, website visitors can see how different items have been rated and also view the total number of reviews for each product. 

This helps provide proof that people are buying and enjoying the products. The placement of these reviews can also help prospective customers make better buying decisions. For your own nonprofit website, you should also consider simplifying the way you show reviews by using star ratings that will make it easier for people to see your reviews at a glance. 

Written testimonials that provide a lot of detail

Depending on the programs or services you provide, your audience might feel the need to do some research before taking advantage. They’ll want to know more about the people you’ve helped before, what problems they were having, and how you helped to solve their issues. 

Written testimonials are ideal for building trust with donors, customers, and even volunteers. This is because written testimonials include a lot of information. They show the range of people you’ve helped and also provide more context about your programs. 

If you don’t know how to go about collecting testimonials, send a polite email to your audience. Ask if they would give feedback about your services and also ask if they would be willing to recommend you to others. After you collect the testimonials, you can display them on different pages of your website, like on your homepage. You should also try to include details like the names, job titles, and headshots of the people who are providing the testimonials. These will help show they are legitimate. 

Examples of this kind of social proof

To give you a better idea of how this could work, let’s study some examples of brands that already use written testimonials on their websites to provide social proof.

Testimonial on Victoria University website

Victoria University provides written testimonials for their VU Online Graduate Certificate in Finance. On their site, you’ll see written testimonials that provide a lot of context about the program and the experiences of students who have passed through the course. They also used best practices like adding the names and headshots of graduates who provided these testimonials. This helps to lend a sense of credibility to the reviews. You could also optimize your site by adding testimonials like this that show the names and headshots of your donors or volunteers as it can help build trust for your nonprofit. 

Testimonial on Windward Way website

Windward Way is a rehabilitation center based in Newport Beach California. On their website, they have several testimonials from clients who used their services. One of these testimonials, shown in the image above, provides insight into a patient’s experience at the rehabilitation center—and you can see it’s very positive. In fact, the patient makes a point of saying they will recommend the center to anyone who needs it. This kind of testimonial can be really helpful to prospective patients who are looking for information about what it’s like at the center. It could help them make a decision on whether or not to register. 

You can also do something similar for your nonprofit website. Try collecting sincere feedback from people who have benefited from your programs or services. Then, create a section on your website to highlight their written testimonials. 

Official awards or qualifications that are relevant to your work

Depending on the kind of industry you work in, you could display your any awards and qualifications from reputable organizations. This highlights the good work your organization does while also verifying your skills and knowledge.  For instance, this approach would work well in the for-profit world for law firms who want to display their awards from relevant legal organizations. Let’s take a look at a website that uses this approach effectively. 

Awards on The Law Offices of George Salinas website

The Law Offices of George Salinas, auto accident attorneys in San Antonio, do a great job of highlighting the various awards they’ve received. If you look at their site, you’ll find awards from institutions like The National Law Journal, Super Lawyers, American Association for Justice, and other authoritative bodies in their industry. 

These awards reflect the firm’s authority in their profession. In addition, the awards help the company build more trust with existing and prospective clients. If you also have awards and qualifications from notable institutions in the nonprofit field, don’t hesitate to show these on your website as they help build your credibility. 

Examples of well-known supporters who love your services

Have your programs or services have helped companies or individuals in the past? It could be a great idea to publicize this on your website—but first make sure they’re okay with you doing this. 

When you highlight any well-known supporters, people will be more likely to trust and invest in your offerings. After all, if a well-known company has used and enjoyed your services, then why shouldn’t they? For instance, a web design company could highlight the websites they designed for popular businesses and organizations. Your organization could create a section on your homepage to display the logos of renowned companies that have partnered with you in your cause.

Examples of this kind of social proof

Let’s study an example of a company that showcases the work it has done for reputable clients as a way to show social proof. 

Partnerships as social proof on Bizango's website

Bizango is a web design and online marketing agency in Seattle. When you get to their homepage, you’ll see that they’ve created an entire section to show the work they’ve done for some well-known companies like Ocean Gate Expeditions, Ultima Thule Lodge, and Keller Rohrback. Plus, they also have a link to their portfolio so visitors can see the rest of the beautiful designs they’ve put together for other companies. Some might call this name-dropping, but it’s actually a very effective marketing tactic that could help a company attract more clients.

If possible, create a section on your website that highlights some of the companies you’ve partnered with. You could also include a mention of any notable charitable events you’ve done. As a result, this could help show social proof of your activities and possibly get you more donors.

Video testimonials that will feel relatable 

If reviews aren’t enough for some people, you’ll want to do everything you can to show they’re legitimate. But how an you make them more relatable or more personal? Putting a face to a name can help, and video is a great medium for this. Video testimonials can feel particularly relatable for your prospective supporters because watching the videos will make them feel as though they’re chatting with someone who was once in their shoes. 

When creating video testimonials for your site, you’ll want to follow some effective video marketing tips and best practices for nonprofits. One of them is to make sure that you create an outline of what the person giving the testimonial is going to say. Even though you don’t want the testimonials to sound too forced, you want to make sure they include important details. 

These details will vary depending on who is giving the testimonials. A volunteer might talk about the experience they had while working with your charity. If it’s a donor giving the testimonial, you might want that person to highlight how your organization used the funds or gifts to make a difference. You can collect these kinds of testimonials by contacting your donors and supporters via email or phone call. Ask if they would like to record a video by themselves or work with you to create one that highlights their experiences with your nonprofit. 

Examples of this kind of social proof

To give you some inspiration on how to use video testimonials on your website, let’s take a look at some organizations already doing this. 

Video testimonials on Florin Roebig website

Florin Roebig is a law firm that specializes in practice areas like personal injury, medical malpractice, and labor law. On their website, you’ll see that they’ve added video testimonials. These include clients who came to the firm with different cases. And, if you watch the videos, you’ll see that they mention how helpful the firm was in solving their case. It’s a great way for the firm to relate with prospective clients. These testimonials provide social proof of the fact that there are people who trust their company and are all the better for it. 

RMIT Online using videos as social proof

Finally, take a look at this example from RMIT Online, a university that offers graduate-level programs. One of their courses is the Online Graduate Certificate in Human Resource Management, and, if you scroll down on the course page, you’ll see a video testimonial. This is from a former student of the program who is now an HR business partner at Target. In the video testimonial, he talks about how helpful the course was. He also mentions how he was able to use the degree to transition into a Masters of HR management program, also at RMIT university. This testimonial could help the university build connections with other potential students who might have similar goals. Hearing good words could motivate them to enroll in the program.

On your nonprofit website, enjoy the same benefits by providing video testimonials from volunteers who have worked with your organization. When prospective volunteers see it, they might feel encouraged to join your cause. Include the video testimonials in a section on your homepage to earn the trust of new website visitors in particular.

Summary

Displaying social proof is important for every organization, as it shows that you can be trusted. We’ve looked at several ways you can show social proof on your website, so make sure you implement these tips as they can help your nonprofit site to raise more support.

Want to get access to more valuable information that can help to grow your nonprofit? Make sure you check out Nonprofit Hub’s free how-to guides that can help improve different aspects of your organization.

 

*This spotlighted blog is courtesy of Loganix

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The Anatomy of a Great Donation Page https://nonprofithub.org/the-anatomy-of-a-great-donation-page/ Thu, 25 Feb 2021 16:00:07 +0000 https://nonprofithub.org/?p=63828 Since the beginning of the COVID-19 pandemic, nonprofits are relying more and more on their website to communicate with constituents and solicit much-needed donations. With continued restrictions on in-person events, […]

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Since the beginning of the COVID-19 pandemic, nonprofits are relying more and more on their website to communicate with constituents and solicit much-needed donations. With continued restrictions on in-person events, having a well-designed donation page is essential for fundraising. Here are some tips on the anatomy of a great donation page.

A good donation page will enable supporters to give to your cause but a GREAT donation page will maximize your online gifts. That’s because a well-designed donation page makes it easy and enjoyable to give more and give frequently. 

Follow along to learn how to optimize your donation page and get inspired by top nonprofit organizations.

1. Include an engaging header image 

Displaying too many images on your donation page is distracting and creates a cluttered look. Narrow down your content to feature one “hero shot” or photo that captures what your nonprofit is about. This photo should evoke feelings of hope and generosity to inspire potential donors to complete their gift. 

Once you have decided on your hero shot, highlight it at the top of your donation page in a banner image. This will maximize its visibility without cluttering your donation page. 

The International WAGR Syndrome Association has a beautiful hero shot on their donation page showcasing children with WAGR syndrome who are the core focus of their organization.

2. Offer suggested donation amounts 

New donors might not know how much to give on their first time. Offering suggested amounts makes that decision a little easier and may even lead to higher donations. Set your suggested donation amounts slightly higher than your average donation. For example, if your average donation is $16, suggest donations of $20, $50, $100, and $500 for the big spenders. Of course, users should still be able to enter a custom amount, every dollar counts. 

The Big Island Substance Abuse Council offers a nice range of donation amounts in an engaging and intuitive format. Donors can choose from five recommended amounts or enter their own amount.

3. Enable recurring donations 

Offering a recurring donation option is the best way to build lasting relationships and increase the lifetime value of your donors. Recurring donors give an average of 42% more per year than one-time donors. The goal of any nonprofit is to foster stronger relationships with donors and convert casual supporters into loyal advocates for your cause.

Coastal Community Action offers a recurring donation checkbox to encourage donors to give monthly in support of its community initiatives. Donors can also select which program they want to support. 

4. Feature donation dedications 

Offering the option to dedicate a donation helps connect donors’ stories to your cause. Donation dedications can make a great gift to a friend or help honor a lost loved one. You can take it a step further by showcasing dedicated donations on your nonprofit’s website. This will help past donors feel appreciated and encourage others to give as well. 

The Voices Project is a nonprofit organization advocating for recovery and support for individuals and communities struggling with addiction. The organization offers a dedication field to allow donors to dedicate their gift to people they have lost to addiction.

 

5. Minimize form fields 

Too many fields on your donation form can be daunting for donors. They will be less likely to complete the donation process if you ask too many prying questions. Stick to just the essentials. Ask for donors’ contact information and payment details leaving any additional fields optional. 

The American Friends of Covent Garden’s donation page maintains a welcoming, minimalistic feel by only asking for essential fields and arranging them in a simple format.

6. A Heartfelt Thank You 

Thanking your donors is an essential step that shouldn’t be overlooked. Donors give to your nonprofit because they believe in your cause and want to help make a difference. A heartfelt thank you message lets them know that their donation is not only helpful but 

appreciated too. When crafting your thank you message, be sure to include the following: 

  • The donor’s name 
  • How their donations will be used 
  • Links to any additional information 
  • Your nonprofit’s contact details 

A donation receipt is also important for tax purposes. Make sure to set up automatic email confirmations so that donors can submit their receipt to claim a tax deduction. 

The Associated Recreation Council of Seattle wears its heart on its sleeve with a meaningful message to donors. The organization explains how donations will be used and thanks the donor for their contribution.

The Gist 

The amount of effort your nonprofit puts into its online donation page has a direct impact on the amount of funds raised. Keeping these simple best practices in mind, you can take your donation page from good to great! Check out Morweb’s list of best nonprofit websites for even more inspiration on your web design journey.

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Best Blogging Practices for Nonprofit Organizations https://nonprofithub.org/best-blogging-practices-for-nonprofit-organizations/ Thu, 07 Jan 2021 16:00:17 +0000 https://nonprofithub.org/?p=63459 A blog is an indispensable digital marketing tool.  Many businesses and organizations use blogs to share compelling stories and connect with their audience. Blogging should be part of most nonprofit’s […]

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A blog is an indispensable digital marketing tool.  Many businesses and organizations use blogs to share compelling stories and connect with their audience. Blogging should be part of most nonprofit’s content marketing plans. Used properly, it can leverage a nonprofit’s efforts by engaging its target audience with stories that speak directly about its mission and cause. All without having to rely on external sources to spread awareness. The following are some best blogging practices for your nonprofit.  

If you’re about to start blogging for your nonprofit organization, there are a few hard-and-fast rules to follow, but here are some of the best practices you need to adopt in order to make it the best blog it can be.

Match content to your target audience.

The language, tone, and style of your blog posts should match your organization’s intended audience. For example, if you’re writing to humanitarian NGOs about a new outreach project, you can write more than just an announcement for a fund-raising event. 

Mix up post length.

When creating a content marketing strategy, make sure to include blog posts of varying lengths. Short-form posts, those containing only 300 to 500 words, can be read quickly and are a great way to keep your readers engaged.

Meanwhile, long forms, posts that consist of 1,500 or more words, boost credibility, and allow you to include relevant keywords that will help increase SEO ranking. While this type of posts tends to be less mobile-friendly, studies show that long-form blogs receive the most shares on social media. 

Write engaging content. 

Your blog posts should show your nonprofit’s existing needs and how it’s able to meet them – in an engaging manner. This could be anything from sharing quality stories, videos, photos, etc. More importantly, make sure that each post provides value to your readers.

Make it useful and relevant.

Your blog posts need to show that your nonprofit organization is an authority. You can do this in many different and creative ways:

  • Add stats and facts into your stories
  • Highlight past successes
  • Post news, updates, and press releases related to your cause
  • Share helpful information, resources, and how-to’s

The possibilities are virtually endless. But if you don’t know how to get started, you can always get a field expert to write for you. If not, get the help of a professional writer to keep you on the right track.

Share compelling stories.

If you want your content to truly connect to your audience, they need to be able to evoke powerful emotions. You can do this by sharing compelling, personal stories related to your organization. 

Another excellent way to inspire your audience is by sharing these stories through visual content, videos, or audio. 

Choose attention-grabbing images.

According to statistics, visual content can generate up to 94% more views, with a projected 37% increase in engagements if an article contains compelling visual elements. 

Share photos that capture the true essence of your organization’s mission. These are images that are not just visually pleasing, but also capture the cause and effort of your nonprofit. 

There are plenty of online resources to create attention-grabbing visuals for your blog posts. You can find thousands of templates to use for your marketing materials, infographics, social media posts, etc. Canva for Nonprofits, for example, provides qualified nonprofits with free access to premium-quality images. 

Let your volunteers shine.

One thing that’s just as important as highlighting the cause of your organization, is giving equal importance to its volunteers.

Whether it’s people volunteering to your fundraiser, a committee member, or even a guest blogger, it pays to highlight them and show your audience how they have been helping your cause. 

The great thing about letting your volunteers shine is that it validates them for the effort and time they’ve put in, inspires others to get involved or become part of your cause, and encourages others to share their volunteer efforts with family and friends. This will not only direct people to your blog, but will also spread awareness about your organization and its mission. 

Update your blog regularly.

Blogging should have a rhythm. Whether it’s daily or four times a month, your readers should be able to rely on fresh and relevant content on a regular basis.

Running a blog for your nonprofit organization is a noble cause, but it’s even better if you make it a stellar success. Simply follow the best blogging practices we’ve discussed above and you’re well on your way to taking your blog from grassroots to movement. 

 

Author Bio:

A lecturer for over a decade, Carol Duke dedicates her knowledge and expertise to teaching and researching new, efficient ways for students to learn using technology. During her spare time, Carol works as a blog writer and co-editor at IHateWritingEssays.com essay writing services review blog. Apart from teaching, she works part-time as a freelancer and blogger, with focus on education. Carol enjoys traveling to different countries and loves to try out local delicacies.

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How to Write for SEO and Rank on Google https://nonprofithub.org/how-to-write-for-seo-and-rank-on-google/ Thu, 22 Oct 2020 15:00:40 +0000 https://nonprofithub.org/?p=63030 Getting noticed is a challenge. The internet is a busy, crowded place, buzzing with almost 2 billion websites and millions of brands competing for attention. Rising above the clutter and online […]

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Getting noticed is a challenge. The internet is a busy, crowded place, buzzing with almost 2 billion websites and millions of brands competing for attention. Rising above the clutter and online noise requires a little strategy. Thankfully, that strategy doesn’t require a rocket scientist. Or even a computer scientist. You can create website content that will boost your nonprofit’s site in search results and put it on people’s radar without a degree in copywriting or any technical expertise. That’s why we wrote this—to give you the need-to-knows about how to write for SEO and rank on Google. This will empower you to optimize your site for search. 

Ready to get in good with Google and watch your website rise? Let’s start with the basics. 

What is SEO? 

SEO is the practice of optimizing your website’s content and technical elements to make your site attractive to search engines. The goal is to get your site to appear near the top of the search engine results page (SERP) organically, meaning you aren’t paying for ad space. 

Studies indicate that 71.33% of the time, searchers will click on one of the first ten organic links on Google’s first page (Zero Limit Web). This means capturing a spot on that first page will be pretty important for your organization. But, how do you know what your organization should rank for? 

Conduct keyword research. 

Too many times nonprofits bypass this stage and go straight to writing content. That’s like skipping class all year and expecting to ace your final exam. Do not waste your time creating content that nobody is searching for. 

Keyword research is the best way to uncover what your audience wants. To begin compiling your list of keywords start here: 

  • Think like a searcher, not like an insider. If a new pet owner wants to get their kitten spayed, they’re not going to search for a vet to do an “ovariohysterectomy.” Instead, they’re going to use layman’s language. “Get my cat fixed” or “veterinarian to spay my cat” or something similar. We all use insider terms at work, but those rarely make good keywords. Think about what words your potential donors, volunteers or supporters might use to search for the services your organization provides.
  • Always include your location. If I live in Nebraska, I’m not going to fly to Oregon to adopt a dog. So, I might search for “dogs for adoption in Lincoln” to narrow my search and find my new friend close to home. If you serve a local community, like an animal shelter would, be sure to include your location throughout your web pages. 
  • Look at your competitors. Others in your sector or space are doing the same kind of keyword research and trying to write their web content for SEO too. So, take a peek at their websites—what words are they using? How do they 

describe their services? Pay attention to what your competitors are doing and consider prioritizing the keywords they’re ranking for to aggressively compete with them. 

Craft the perfect headline and supporting subheads. 

People read differently on the web than they do on paper. In fact, they don’t really “read”—they scan. They want to spot the information that’s most relevant to their interests or needs, and then take a deeper dive into the content when they spot something interesting. 

The second reason, of course, is for SEO. Google pays close attention to your headlines and subheads, and it’s smart to write them in a way that’s search engine-friendly. 

To start, let’s talk about your main headline on a page, or the <h1> tag. Think of this as the title of a book. There have been plenty of trends in SEO that have come and gone, but <h1>s have never lost their significance—they play a key role in SEO success. Use these best practice tips to write <h1>s that work: 

  • Use only one <h1> tag per page. 
  • Include your target keyword or keyword phrase. 
  • Stick to just 6–7 words and/or less than 65 characters. 
  • Give a strong sense of what the content is about. 
  • Use relevant adjectives. 
  • Consider using the year if it’s relevant to your article. 

Earn quality backlinks. 

According to SEO expert Neil Patel, “Backlinks are the building blocks of your webpage. They tell Google that you’re connected and sociable and that you’ve got useful content that people can access. This content could be your own or it could be from another author or site.” 

Page links, in general, are good; backlinks (or inbound links) are SEO gold.

What is a backlink? In basic terms, it’s when another website links to the content on your site. 

This is important because it says to both Google and your online audience, “We’re trustworthy. We know what we’re talking about. We have useful information.” It’s basically a vote of confidence. Plus, it’s one more driver to your website, and can’t we all use that? To mine this SEO gold, there are three key things you can do: 

  • Link to relevant content within and outside your site. You want other websites to link to yours? Be a good internet neighbor, then, and link to other websites when it’s appropriate, relevant and valuable for your audience. Also, linking to other pages within your website is good SEO juice, too. 
  • Aim for high-quality backlinks. The quality of your backlinks is more important than the quantity. Backlinks from trustworthy, high-authority sites are the ones you really want to earn, while backlinks from low-authority, potentially spammy sites fall into the category of “yeah, that’s not helpful.” Pro tip: Guest blogging is one of the most effective ways to earn quality backlinks. 
  • Write great content and promote it. This might seem obvious, but it’s worth saying: You can earn high-quality links by creating unique content that people want to link to. This means you need to invest some time and money into creating quality content, but there are so many wins associated with good quality content, that investment is typically worth it. Once you’ve got the goods, get your content in front of influencers through email, social or simply picking up the phone, and ask them to link from their website to your content, and voila, you’ve got yourself some backlinks. 

Are you still with me? Great, because I’ve got more tips for you! Conducting keyword research, crafting the perfect headlines and earning quality backlinks are oh-so-important steps. But to earn a space in the coveted top 10 and to share your mission with as many people as possible, you’ll want to do a little bit more SEO. 

Download Firespring’s how to write for SEO ebook, “Writing for SEO: How to Create Content to Engage Your Audience and Rank on Google.” Our SEO experts and copywriters will take you behind the scenes of creating website content that will not only resonate with your online audience but get you in good with Google and other search engines as well. If you are looking to hire a SEO consultant, read this post about how to find a volunteer SEO specialist. 

Author Bio:

Angie Kubicek is a strategic, multidisciplinary marketing professional with an eye for innovation. Her diverse experience with notable companies like Smart Chicken, Hayneedle, Yahoo!, Bailey Lauerman and Complete Nutrition, gave her unique opportunities to experience both client and agency workflows. Skill sets include

media strategy, UX, social media, branding, content creation and PR. As Chief Marketing Officer at Firespring, Angie combines knowledge & experience, delivering creative solutions to clients and their audiences.

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Association Websites: 3 Ways to Engage Your Base https://nonprofithub.org/association-websites-3-ways-to-engage-your-base/ Thu, 10 Sep 2020 15:00:50 +0000 https://nonprofithub.org/?p=62806 Your association’s team works hard to attract, engage, and retain its members. With a number of other responsibilities, it can be easy to overlook a simple, yet powerful tool for […]

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Your association’s team works hard to attract, engage, and retain its members. With a number of other responsibilities, it can be easy to overlook a simple, yet powerful tool for connecting with members: your website.

With social distancing guidelines keeping organizations and members physically apart, a strong web presence is more important than ever. For instance, a modern, well-designed website will help your association:

  • Boost brand awareness. With a website that’s wholly representative of your association, you can build a strong online identity as well as strengthen brand recognition within your industry.
  • Improve member engagement. With helpful tools and information about your work, your website can help cultivate relationships with existing members and position you as a respected leader in the space.
  • Enhance the member experience. The best association websites go beyond visuals and prioritize content. By balancing form and function, your website can meet members’ needs and drive organizational goals.

Remember, your association’s website is typically an individual’s first stop when looking to learn more about your work and get involved. Since it only takes a few seconds to form a first impression, your website should be optimized to attract visitors’ interest and provide a great experience. 

To ensure your team is equipped with the necessary knowledge for building a strong member website, let’s cover three key components:

  1. Valuable Content
  2. A Great Mobile Experience
  3. An Engaging Visual Design

Walking through this checklist will ensure you’re optimizing the member experience on your website. Let’s get started!

1. Valuable Content

Members are the lifeblood of associations, so you’ll want to prioritize their experience by featuring valuable content and tools pertaining to their needs. After all, nonprofit marketing experts claim that effective content is a fundamental part of organizational growth.

While the type of content varies from association to association, there are a few primary components that prospects and members will find particularly useful, including:

  • Information on your program. Your association’s website is a prime opportunity for converting prospects into members. In fact, providing helpful resources enables them to learn more about your program and deepen interest, according to this article. Capitalize on this by clearly telling visitors how and why they should join. Then, give them direct access to your application, so they can take action the moment they make their decision.
  • Member directory. When selecting your content management system (CMS), make sure you can add, edit, and categorize members into an easy-to-use directory. With interactive mapping capabilities, members can conveniently search and connect with others. According to Fonteva’s association member engagement guide, members should feel like they’re part of a growing community, and encouraging interactivity is an important consideration.
  • Members portal. Upon joining your association, members should gain access to an exclusive members portal, where they can pay dues and access member-specific resources. Further, your portal should remind them of upcoming events and allow them to update their personal details. Plus, according to this membership program guide, you’ll want to make sure to send automated notifications about membership renewal, which is simplified with the right membership website.

In today’s crowded online market, you need to go the extra mile to ensure your association stands out. Overall, attracting and retaining association members should be the primary purpose of your association’s website, so choose your content accordingly. By offering the above helpful features, you can create an immersive and valuable member experience through your website.

To further simplify the process, invest in professional membership website builder tools that are built specifically for associations. Otherwise, you might overlook vital functionality that your members may find useful.

2. A Great Mobile Experience

These days, many of your members are likely accessing your association’s website on their smartphones. In fact, mobile devices have consistently accounted for more than half of all web traffic since 2017. In the second quarter of 2020, mobile devices generated 51.53% of global web traffic, according to Statista. In other words, mobile usage is a vital consideration when it comes to association web design.

Whether your members are simply browsing your work or updating personal details on their member profile, they should be able to interact with your content regardless of the device they’re using. By ensuring that your association’s website is built for mobile use, you can easily avoid negative user experiences, such as:

  • Zooming in and out to read and interact with content
  • Rotating the device to view the page

Remember, every page, form, and pop-up on your website should scale for mobile devices. Otherwise, visitors may abandon your website altogether, according to this nonprofit web design guide.

To create a positive mobile experience for members, ensure your CMS offers mobile responsiveness so that your website will automatically restructure itself for mobile screens. Otherwise, your visitors will be greeted with a condensed version of your association website’s desktop view, which will make it difficult to navigate. With automatic responsiveness, your association’s team won’t have to worry about developing multiple versions of your website for mobile devices, tablets, and desktops.

3. An Engaging Visual Design

When you develop informative content, it’s important that you present this information in a visually appealing way. Otherwise, your association’s website may turn visitors away and prevent you from reaching your membership goals.

As you organize your content, keep these best practices in mind to make it easy for visitors to interact with your association’s website:

  • Scannability: Each member likely visits your website with a very specific goal in mind. Making your website easy to scan will help them quickly locate the information they need. Start by developing a visual hierarchy, which is how you present elements to imply importance. For instance, many web designers opt for a “Z” pattern, which considers where your eyes focus first, second, and third (i.e. a “Z” formation).
  • White Space: Simply put, white space refers to the empty space between page elements (e.g. images, text, and so on). While it may be compelling to take up all usable space on your association’s website, white space will help to break up content and ensure it’s fully digestible. For the best results, aim for a balance between white space and content.
  • Smooth Navigation: Navigation is a cornerstone of website usability. Ensure your navigation bar features pages your members will find useful. Take it a step further with strategically-incorporated calls to action, where you direct prospects toward your desired course of action. For instance, Morweb’s association website best practices guide states that many associations feature buttons in the top right corner of their navigation menu, linking to the membership login page and registration page.

These are just a few primary visual components to keep in mind. There are many other elements to consider, but these will serve as a solid starting point in developing a user-centric design.

With a limited staff juggling many responsibilities, your association may be hesitant to take on a website redesign project. However, learning what goes into a well-designed association website plays a key role in developing an effective member experience. By pairing these best practices with an intuitive website builder, you’ll be well-equipped to create an engaging web experience for your members.

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Top 5 Essentials for Your Nonprofit Website https://nonprofithub.org/top-5-essentials-for-your-nonprofit-website/ Fri, 08 Nov 2019 20:30:20 +0000 https://nonprofithub.org/?p=61371 As your nonprofit starts to build a new website, you may immediately run into questions or roadblocks. How should your website be structured? What content do you want to display […]

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As your nonprofit starts to build a new website, you may immediately run into questions or roadblocks. How should your website be structured? What content do you want to display up front? How should you customize each page?

Website design is important, and leveraging the right web development features will help you navigate many of these questions. Customizing your website will enable you to effectively tell your nonprofit’s story, so be sure to use a website builder that allows for some creativity and flexibility.

This all comes down to your content management system (CMS). Your CMS should provide you with the tools and functionality to build out the exact website you want, without any confusion or frustration. That’s why we’ve compiled a list of the top features you should look for in a CMS when building your nonprofit website:

  1. Customizability
  2. Mobile Optimization
  3. Fundraising Software
  4. SEO Tools
  5. Blogging Tools

Making the most of the above features will help boost your online presence and make a great first impression for new site visitors. Let’s get started.

Customizability

What if your team isn’t experienced in web design and needs a simple, straightforward way to present your content? Look for a CMS with simple customizable features so you can easily create and update your site without any coding experience required.

With a customizable CMS, you’ll be able to take advantage of tools like:

  • Drag-and-drop. Drag-and-drop tools allow you to pick from a set of pre-designed elements and play around with your page’s design without the need to carefully code each component.
  • Live editing tools. Use live editing tools to ensure your live page looks exactly how you want it. Edit your page in real-time on the front end of your website instead of having to guess how it will look from the back end.
  • Images and videos. Featuring compelling visuals on your website can help tell your nonprofit’s story, encourage visitors to explore your website further, and even inspire them to make a donation. Make sure your logo is prominently displayed on each page of your website and take advantage of features like image carousels to avoid overcrowding the space. 
  • Data capture. Add email sign-ups for newsletters or volunteering so you can capture data from your web visitors and keep them engaged with your organization.
  • Social media integrations. Since many of your supporters will likely engage with your nonprofit on social media, make sure your CMS supports social media integrations like live social feeds for Instagram, Twitter or Facebook.

Customization features can help you portray your nonprofit exactly how you want. Make a positive first impression by creating a professional website that’s easily editable and looks how you envisioned it. From there, you’ll have a solid foundation for building it up.

Mobile Optimization

Most people view websites on their smartphones these days, which means potential donors who visit your website may be viewing it on a smaller screen. That means optimizing your website for mobile is incredibly important, and you need a CMS with mobile-responsive functionality to make it happen.

Here are the top mobile-related features you should look for as you build your website:

  • Mobile responsiveness. Each page of your website should adjust to fit any size screen, whether it’s a tablet, desktop, or smartphone.
  • Mobile forms. Every form on your website, including donation forms, volunteer sign-ups, etc., should adjust for mobile. If your visitors try to make a donation on their smartphone and have to zoom in and out or rotate their device, there’s a chance they’ll abandon the form altogether.
  • Lead capture forms. Pop-ups like lead capture forms should scale for mobile so that visitors don’t become frustrated looking for a way to close the pop-up screen.

Optimizing for mobile users is a good strategy for boosting donations and giving your web visitors a positive experience. Even more, you’ll reach a lot more people, and fewer people will leave due to a negative experience.

Fundraising Software

Your website is already a powerful fundraising tool because it houses all of the information individuals need to learn about your nonprofit and get involved with your cause. For that reason, pick a CMS that makes it easy to engage your supporters and raise funds.

Your CMS should offer:

  • Donation pages. Add an on-site donation page, which is one of the most important elements of your website. Ensure your donation page is easy to navigate and branded to your organization so individuals are more inclined to give. You’ll also want to make sure your donation page is easy to access from anywhere on your website by highlighting it in your navigation menu.
  • eCommerce. Some supporters prefer to give in other ways. Use a CMS that offers eCommerce capabilities so you can set up a store with merchandise (like custom shirts) and offer another way for individuals to support your cause.
  • Event management features. Easily design event registration pages and create an events calendar that’s easy to update. Your CMS should give you the tools to do this so you can keep your supporters updated on important events and collect payment directly through your website.

One of the most important functions of your nonprofit’s website is to fundraise for your cause. You can do this through an on-site donation page or an online store. Your website should also make it easy to register and purchase tickets for your events. From there, follow tips like these to keep your momentum going.

SEO Tools

You’ve probably heard the term search engine optimization (SEO), but do you know how to implement it into your nonprofit’s website? SEO involves optimizing content on your website to help it prominently rank in popular search engines, like Google.

If you’re new to web design, chances are you don’t have a lot of experience in SEO, either. According to Morweb’s guide to nonprofit web development, you should pick a CMS with SEO tools that can help you improve your site’s content and rank better on search engines.

These tools include:

  • Meta title editors. Your meta title is the title search engines display in search results. Make sure your CMS allows you to easily edit your meta title so you can boost click-through rates.
  • Meta description editors. Your meta description is a short description that describes the purpose of your web page and what content they can expect to find there. Your CMS should make it simple to edit your meta description tags.
  • Customizable URLs. Your website’s URLs should also be customizable. URLs that are too long or difficult to read can turn web visitors away. However, if your URL includes the keyword you’re targeting and remains short and simple, you’re more likely to rank and get visitors.

When your CMS allows you to customize content with key SEO elements, your nonprofit’s website will have a higher chance of ranking on search engines and getting more attention from web users. Make sure your CMS offers these features so you can maximize your online presence.

Blogging Tools

Will you be posting blog articles on your website? Blogs are an impactful way for nonprofits to communicate the good they’re doing and keep their supporters updated on their progress. But running a blog takes organization, especially when you want it to drive your supporters to take action.

Blogging tools are an important feature that should be part of your CMS. With the right toolkit, you can easily craft your posts and share your content to other channels. These features include:

  • An easy-to-use blog editor. The process of drafting, formatting, and editing your blog posts should be intuitive. Create your posts the way you want so they match your nonprofit’s branding and are tailored for your readers.
  • Scheduling tools. If you’re leveraging an editorial calendar, make sure your CMS allows you to schedule posts so you can ensure they go out at the right time. This will also give your staff time to review posts before they go live and make sure they’re just right.
  • Live previews. As with the rest of your site, it’s important to preview your blog posts before you publish them. Find a CMS that offers a live preview mode so you can make sure your blog posts look exactly how you want them to both on your computer and on mobile before they go live.
  • Social media share icons. Encourage your readers to share your content on other platforms by offering share options for Facebook, Twitter, LinkedIn, email etc.

Nonprofit web design takes a lot of planning and organization. Make sure your CMS offers you the tools you need to stay on top of your blog content and communicate exactly what you need to your audience. Keeping your website content current is one of the most essential parts of great web design, and this can set your site up for success. 

Building your nonprofit website doesn’t have to be a daunting task. If you focus on the features that your organization will need, you should end up with the right tools to help you put together a professional and intuitive web design.

Looking for some more guidance? Check out Morweb’s guide to nonprofit web design for some of the top best practices.

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5 Effective Design Tips to Increase Donor Giving https://nonprofithub.org/5-effective-design-tips-to-increase-donor-giving/ Wed, 02 Oct 2019 07:42:55 +0000 https://nonprofithub.org/?p=61212 These days, your organization’s website is typically the first impression people have of your nonprofit. If your page is poorly designed, it may steer potential supporters away, completely throwing off […]

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These days, your organization’s website is typically the first impression people have of your nonprofit. If your page is poorly designed, it may steer potential supporters away, completely throwing off the digital marketing strategies that you’ve worked so hard to develop.

An admirable mission alone is not enough to drive donor engagement and retention. A good webpage explains your mission, but a great webpage can make the difference between a passive supporter and an active, dependable donor.

When donors find a page slow, untrustworthy, and difficult to use, they’ll abandon their donation, leaving you without the funds your organization needs to function. The internet has made us all impatient when it comes to website performance, so don’t risk losing your audience before you’ve had a chance to really engage with them!

Viewers’ engagement will reflect the effectiveness of your website, so you should aim for a high-quality design that anticipates their needs and makes it easy to get involved. Let’s jump right into how to make the most of your webpage with these 5 smarter design tips:

  1. Make navigation easier.
  2. Standardize your branding.
  3. Feature your donation page.
  4. Make use of visuals.
  5. Ensure website security.

Nonprofits can only function and thrive because of their supporters’ generous contributions, so you’ll want to have an effectively designed page to drive more giving. The online market is a crowded, competitive place, so use these tips to make a webpage that stands out to potential donors.

 

Making your site easier to navigate means making it easy to understand and access. When visitors get frustrated navigating your site, they’ll likely leave. Follow these best practices:

  • You’ll want to include a navigation bar that’s visible on every page of your website except the donation form. This makes traveling between all your content easier, but limit the navigation choices to the essentials. If you give users too many options to choose from, they might overlook your more important pages like your donation form.
  • Page titles should be concise. So concise, in fact, that they’re only 2-3 words. These few keywords should tell exactly what the page is about. Keeping titles this short keeps visitors’ attention while also minimizing the space they take up.

Don’t forget about streamlining how your own staff navigates your site’s backend and data management tools! For the best results, integrate other programs like your donor database and your fundraising software with your website for better navigation and data flow throughout all your systems.

In addition to these ways to simplify the donors’ experiences and helping your staff make the most of your site, you should pay particular attention to your site’s load times and mobile usability.

Minimize load times.

Each element on a page loads individually, which increases the time it takes your site to load. Visitors want the information they’re searching for within seconds, not minutes. When they don’t get this information quickly, they’ll often leave your site, so minimize load times by:

  • Resizing and compressing images.
  • Minimizing plugins and fonts used.
  • Choosing HTML and CSS over Flash Player.

Online donations are often made when a donor is spontaneously feeling generous. Make sure your online donation tools allow you to customize the donor experience and offer a simple, quick process. Forcing them to wait while your clunky site loads might make them reconsider their generosity or cause them to get distracted and not follow through.

Optimize for mobile users.

The next level of navigation is making content usable for mobile users. According to Double the Donation, mobile users make up roughly half of all nonprofit website traffic. 25% of donors complete their donations on mobile devices, so you don’t want to miss out on this market!

Most website builders use a responsive design framework that automatically translates well for mobile users. However, you should still keep the following tips in mind:

  • Keep layouts vertical.
  • Use larger fonts.
  • Don’t cram the page with unnecessary elements.

When you finish designing your page, you can always check your own smartphone to make sure it’s optimized for mobile users. Some website builders even offer a mobile preview tool where you can see your site the way a mobile user would as you go along!

When you carefully brand your website to your organization, you create a cleaner, more fluid look that conveys your brand. Use your logo as a starting point.

Before diving into formatting your site, make a style guide that defines what look you want. Consider a few elements such as:

  • Colors. Pick 2-3 colors to use throughout your page based on your logo. Take it a step further by defining which elements will be styled in which colors. For example, you may want navy blue buttons with white icons and black on-page text.
  • Font. Select one font and don’t differ from it. Choose one that’s legible but still conveys your brand.
  • Images. Determine what look you want your images to have as well as formatting and sourcing. 

When you create guidelines beforehand, you make physically formatting your site a breeze after finishing content creation. On top of an easier formatting process, standardizing your branding ensures your visitors feel secure when browsing your site.

This is because consistent formatting throughout each of your pages instills trustworthiness. If readers are jumping to pages that don’t look like they came from you, they’ll likely think they’ve ended up on someone else’s website. They want to engage with you and won’t trust unbranded pages that look like they belong to a different organization, especially if they’re trusting you with their payment information.

Strong, consistent branding gives supporters a stronger image of your organization in their minds, making you more memorable and recognizable. 

As a nonprofit, your goal is to get passionate people on board with your cause. You want them to donate time and money in order to make your mission possible, so your donation page should be featured prominently and should be easily accessible from every page with a donation button.

The donation button should be located in your navigation bar at the top of your site so that it appears on every single one of your pages. Your donation page should be designed with just as much care as the rest of your site. Consider these tools to boost donations:

  • Add a recurring donation option. Encourage donors to continue giving and provide them with the option to select the duration of their recurring donations. Include the total donation amount, because transparency will earn their trust!
  • Include suggested giving amounts. When a new donor sees a suggested giving amount, they have a reference for how much they should give. They may also be influenced to give more if they think others are giving more than them.
  • Add a matching gift tool. By doing this, you ensure donors know about potentially increasing their contributions through their employers and make it easier for them to search for their companies’ matching gift programs.

When your donation page is easily accessible, donors can easily get to it the second they decide to give, and providing them with extra tools like a recurring donation button can increase your donations and create long-term relationships.

Choosing the right visuals can add an extra layer to your site that attracts visitors. Not only should your page draw in visitors, but it also needs to communicate your nonprofit’s identity.

When designing your donation page, consider the following:

  • Feature your logo prominently. Readers should instantly associate the donation page with your nonprofit, and incorporating your logo is a great way to accomplish this. Make sure to also include it at the top of your “Thank You” message when supporters donate.
  • Incorporate branded colors. Just like the rest of your website, your donation page should be customized with your organization’s color scheme. 
  • Place impactful photos. The images that create the largest impact are those you’ve taken or created yourself. Make sure to include emotionally-charged photos of those you serve, photos of your staff and supporters, and infographics that explain key concepts.

Not a graphic designer? No worries! You can always use intuitive website builders or well-designed fundraising tools that provide a good donor-facing experience. Alternatively, try working with a web design consultant with experience in nonprofits. fundraising consultant to help you design an enticing donation page. 

Supporters won’t want to give to your organization if they don’t feel like their private payment information will be properly protected. There are a few steps you should take to ensure donors’ security. Consider these security basics:

  • A Secure Sockets Layer (SSL) certificate authenticates the website, allowing the webserver to initiate secure sessions with users. It’s indicated in the URL as ‘https’ rather than ‘http’. In order to collect donations through your website, you’ll need an SSL. Since you’ll most likely receive sensitive information like street addresses and phone numbers from your donors, you should use Extend Validation (EV) SSL certificates to protect their data. Your browser will provide special visual cues like a green padlock to indicate that your site is protected.
  • Encrypt and use tokenization to protect your donors’ credentials. Encryption will protect donors’ private data by making it unreadable by unauthorized users. Tokenization will keep this data secure for post-authorization transactions like recurring donations. For more information on the importance of token-based authentication, visit this guide.

Taking these basic security steps can protect your nonprofit from a security breach. When you feel confident in your website’s security, you should then go further to implement even more advanced and secure protocols! These extra safety steps will protect you and your donors’ information.

In closing…

Websites are an investment. While every nonprofit should invest in a quality website, not every nonprofit can shell out the necessary funds. If your organization is on a tight budget, consider these low-cost website options. Dependence on technology is growing. In fact, 54% of donors worldwide prefer to give online, so it’s more important than ever to have an effective, well-designed page. Don’t just throw your nonprofit’s site together. For additional ideas on designing your nonprofit’s website, click here.

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How to Build a Nonprofit Website That Works https://nonprofithub.org/how-to-build-a-nonprofit-website-that-works/ Tue, 11 Jun 2019 09:30:29 +0000 https://nonprofithub.org/?p=60644 One of the keys to building a website that works is to create it with the end user in mind, which is the opposite of what many organizations do.

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This article is sponsored by Firespring.

Technology is useful…until it’s not. Every new mobile app, gadget, online tool or piece of software can leave us asking ourselves, “Wait, if I don’t use that one new thing, will I be missing out on something that will change my life?”

It’s exhausting.

That said, tools and technology can truly simplify our lives if we narrow it down to what can actually make a difference for us, either by streamlining our workflow, saving us resources or making things run more efficiently. When technology is working for you and not against you, life can be very good. And the best place to start? Your website.

Your website is the hub of your online presence (dare I say, world), and with the right software and tools, it can simplify your life in ways you can’t even imagine. One of the keys to building a website that works is to create it with the end user in mind, which is the opposite of what many organizations do. Too often, a nonprofit’s website is designed from the inside out. I’ll talk about why that’s a problem later.

For now, the following five elements are your building blocks for creating a viable, professional-looking website that’s able to meet the needs of everyone who lands on it. If you keep these components in mind, you’re well on your way to building a website that works as the hub of your universe.

Structure

A well-structured website will provide options, including several navigation tools such as a pull-down menu,  search tool and site map. The most important question to ask regarding structure is: Who is going to visit your site? You have several types of end users, including supporters, volunteers, board members and prospects. These people will come to your site expecting to find what they’re looking for in a clear, easy manner.

However, too many nonprofits structure their website from the point of view of an insider—how they see their organization internally. Your target audience will likely approach your website differently. And if it’s not designed with them in mind, they’ll get confused or frustrated and leave (hello, high bounce rates!). Put yourself in their shoes and ask, “What information is valuable and relevant?” Then make sure that information is easily accessible.

Design

Great design isn’t about creating a “wow” factor, blowing people away with artistic skills or even keeping up with the latest design trends. Ultimately, good web design is all about telling your story well. If people come to your website and understand your mission and your cause because you’ve communicated it clearly through images, text and other elements, then your design is working. A good test for your nonprofit’s website: Have a friend who’s not familiar with your organization check it out. Does it tell your story? If visitors can’t discern your mission when they hit the homepage, your site’s design may need some refreshing.

Functionality

Of course, it’s not enough for your website to look awesome; it needs to serve a purpose. If your online visitors can’t do what they need to, they’ll move on. That’s why your website should include tools that allow people to donate, view an event calendar, register for events, sign up to volunteer—all without leaving your site. Tools like these work together to create a comprehensive site that meets the needs of everyone who engages with you. People may hear about your organization and think, “I want to volunteer for them,” and then look on your website for a way to sign up. The ability to view an event calendar is important so prospective volunteers can see what opportunities are available.

Others will want to donate, or maybe register and pay for an event. And still others who want to be on your email list. If your website’s functionality is limited, you’ll watch donations and potential event attendees walk away. Great functionality and essential website tools are not a cost—they’re an investment. What you can reap far outweighs what you may spend. You actually can’t afford to do without them. And creating your own website that works for everyone involved isn’t as expensive as you might think.

Content

Your website also showcases the impact you’re making in the world. When your web content connects with your audience, they’re more likely to join the cause—through donations, attending events or volunteering. For successful engagement, make sure your articles, blog posts, videos and resources clearly identify the issues you stand for and the obstacles you’re trying to overcome. Saying you combat hunger in your city is less engaging than a story about providing groceries for a struggling family of four.

A quick note about content: Don’t let it grow stagnant. To keep it fresh, you should be able to update and change it with point-and-click simplicity. If your website is not built with a content management system that’s easy to use and accessible, seriously think about changing it. For example, Firespring’s nonprofit websites come with a CMS called the Springboard, a user-friendly platform that allows you to make changes to content as needed without the aid of a web developer or programmer. In 2019, that’s how every website should work.

Vitality

Simply put, vitality is the perception of fresh content. This means when people come to your website, they sense that it’s current and evolving, giving them the impression that your organization is alive and active. One of the best ways to improve your site’s vitality is with a blog. It’s the single most effective way to add fresh content on a continual basis. Updating your homepage content is enough to give visitors the sense that your organization is working to make the world a better place.

Did you know that the average user decides in less than five seconds if they’re going to click past your homepage and/or bookmark your site? This decision is based almost entirely upon that person’s perception of vitality. Our brains tell us subconsciously whether or not a website is worth revisiting. A website that feels fresh will cover up many other mistakes, and implementing a content strategy (as well as an easy-to-use content management system) to increase your site’s vitality has a huge ROI.

A few quick tips for this ensuring vitality:

  •      Delegate writing responsibilities to a team of people who are passionate about your cause.
  •      Implement a user-friendly content management system so updating content is easy.
  •      Create a content calendar so you have a plan for regularly publishing content.

Other resources

Your site is the central nervous system of your brand and all of your marketing and fundraising efforts. Honing in on these five elements will help you build a website that works for you and your visitors.

Beyond this, though, are other tools. Landing pages. Listening tools. Apps that allow you to streamline your workflow and manage your entire online presence in less than 15 minutes a day. That’s right: You can effectively manage your online presence in less time than it takes for you to grab a few groceries from the store.

To learn more, take a break and check out my on-demand video, “Tools Every Nonprofit Needs to Simplify Their Lives.” Learn how to better manage your time, whenever you have time, with this video that can truly change your workflow and approach to your online presence.

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The Ever-Growing Importance of Website Design https://nonprofithub.org/the-importance-of-website-design/ Tue, 07 May 2019 15:00:37 +0000 https://nonprofithub.org/?p=60352 When it comes to your website design, looks do matter. It only takes a split second for a viewer to decide whether or not they’ll spend time on your site.

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Let’s face it—when it comes to your website, looks do matter. It only takes a split second for a viewer to decide whether or not they’ll spend time on your site, and website design is often the deciding factor.

Don’t just take our word for it—we’ll use our own website design as an example.

Check out this screenshot of nonprofithub.org from 2015. Can you believe this was just four years ago?

It’s not awful, necessarily, but if it still looked like this today, people—especially younger viewers—would spend a lot less time on our site. So, we gave it a makeover last year.

This website design is much more organized and eye-catching than the last. We modernized our display, replaced stock photos with simple, colorful graphics, imported external ads and made our internal ones look, well, better. It’s allowed us to draw new readers and followers to our site every day.

If you’re still not convinced, here are some reasons why it’s so important to have a well-designed website that’s modern and accessible.

First impressions matter

People will likely hear about your organization from the internet, which means the first thing they’ll see from you is your website—and they’ll judge it right away.

A bad first impression can mean they’ll close out the tab, and you’ll never receive another page view from that person again. A good first impression can lure them further into your site and open the door to potentially life-changing donations, volunteers and relationships. Yes, websites really do have this power, and design can be the difference between a bounced user and a donation.

Each time you open your site, view it in the eyes of someone who’s never seen it before. If you were an outsider visiting the page for the first time, what vibes would you get? Would you feel compelled to stay on the page?

Professionalism

Even if your organization has a sleek office and a formal dress code, most of your viewers won’t see it—they’ll see your website. Think of your site as a direct reflection of your nonprofit’s reputation and character. Take a good look at it and ask yourself, “Does this make our organization look trustworthy? Is this how we want to present ourselves to the world?” If you answer no to either question, consider making some changes.

Accessibility

Yes, good design makes your website look pretty, but equally important is its functionality. Your site is a tool that allows supporters to get involved with your organization, so set it up in a way that’s simple, direct and easy to maneuver.

When your call to action buttons (which urge people to donate, subscribe to your newsletter, volunteer, etc.) are clear and visually attractive, you’ll get more engagement than if they were hidden at the bottom of the page. Strive to make your website as user-friendly as possible so adolescents and grandparents alike can figure it out.

Of course, not everyone is a graphic designer or computer programmer. It can be a challenge to create a cohesive, accessible design for your site that’s also aesthetically pleasing, but all these things are becoming increasingly important. Whether you hire someone, use a simple web-building service like Wix or WordPress or simply try your best to make small improvements,  creating a website that’s both pretty and practical should be one of your top priorities.

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